Privacy Policy
How Trusted Friend handles information you share through this website.
Effective date: October 15, 2026
Overview
This Privacy Policy explains how Trusted Friend Personal Care Agency (“Trusted Friend,” “we,” or “us”) collects, uses, and protects information when you visit trustedfriendpca.com and use our contact form, care plan builder, and caregiver-interest form.
Information we collect
Information you give us
- Contact form: your name, phone number, email address, preferred contact method, service interest, and any message you choose to write.
- Care plan builder: the care needs, estimated weekly hours, preferred schedule, and payment or coverage preference you choose, plus the contact details you enter when you request a quote (name, phone number, email address, preferred contact method, and any comments).
- Caregiver interest form: your name, email address, phone number, city, relevant experience, general availability, and any message you choose to write.
Information collected automatically
Our website host processes standard technical information, such as IP address, browser type, and the pages requested, in order to deliver the site, keep it secure, and run the spam-protection check on our forms. We do not use advertising or analytics trackers on this website.
How we use information
- To respond to your questions and requests, including consultations about personal care services.
- To follow up on caregiver interest.
- To protect the website and our forms from spam and misuse.
- To meet legal obligations.
Please do not send sensitive information through this website
Our website forms are not designed to receive protected health information, financial account details, or identification numbers, and they are not a HIPAA-secure channel. Please do not include this kind of information in a form or message. If you need to share details like these, please call us so we can discuss an appropriate and secure way to do so.
Service providers
We use trusted third-party providers to operate this website. Our site is hosted by Cloudflare, which also provides the Turnstile security check on our forms. Form submissions are delivered to us by email through an email delivery service. These providers handle information only to perform services for us.
Sharing of information
We do not sell your personal information, and we do not share it for advertising. We share information only with the service providers described above, or when we believe disclosure is required by law.
Cookies
We do not set our own cookies. Our hosting and security providers may use strictly necessary technologies to protect the site and keep it working.
How long we keep information
We keep website inquiries only as long as reasonably necessary for the purposes described in this policy.
Security
This website uses encrypted (HTTPS) connections. We take reasonable steps to protect the information we receive, but no method of transmission or storage is completely secure.
Your choices
You may contact us at any time to ask what information we have received from you, to correct it, or to ask us to delete it. Nevada law also gives residents the right to request that certain covered information not be sold. We do not sell covered information, but you are welcome to contact us to submit a request.
Children
This website is intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Trusted Friend Personal Care Agency
Phone: (702) 660-2060
Email: care@trustedfriendpca.com